Shipping Policy
Effective Date: August 2025
Last Updated: August 2025
At Deckza, we are committed to delivering high-quality wooden furniture with care, precision, and transparency. This Shipping Policy outlines how we handle the processing and delivery of your orders so you know exactly what to expect when shopping with us.
Processing Time
Most of our products are ready to ship, with a typical processing time of 2–3 business days. During this time, our skilled team prepares, inspects, and carefully packs your furniture to ensure it reaches you in perfect condition.
Shipping Methods
We work with trusted and reliable shipping partners to ensure your furniture is delivered safely and efficiently. The method of shipping depends on:
The size and weight of the product
Your delivery location
Whether the product is a regular item or a large furniture piece
Shipping Destinations
Currently, we ship across all of India. If you’re unsure whether we can deliver to your area, please reach out to our support team, and we’ll be happy to help.
Shipping Charges
At Deckza, shipping is absolutely free across India.
The prices displayed on our website deckza.store are inclusive of all taxes, packaging, and delivery charges. No hidden fees—what you see is what you pay.
Order Tracking
Once your order has been dispatched, you’ll receive a tracking number via email or SMS. You can use this to track your shipment in real time until it arrives at your doorstep.
Delivery Time
Delivery times may vary depending on your location and the size of the product. Here’s what to expect:
Standard Products: Delivery in 5–10 business days after shipping.
Large Furniture Items (e.g., sofas, beds, chairs): May take up to 20 days for final delivery. Our delivery partner may contact you to schedule a delivery appointment.
Please note: Delays may occur due to weather, regional holidays, or unforeseen courier issues.
Large Item Deliveries
For bulky or large furniture, the shipping carrier may call you to schedule a delivery time. Please ensure your contact details (phone/email) are correct at checkout to avoid any delivery issues.
Delivery Restrictions
In some cases, remote or hard-to-reach locations may have limited delivery options or incur additional delivery charges. If this applies to your area, our team will contact you to discuss possible solutions.
Communication and Updates
We will keep you updated throughout the shipping process via email or SMS notifications. If you have any questions about your order status, our customer support team is here to help.
Order Changes & Cancellations
Need to change or cancel your order? Contact our support team as soon as possible. We’ll do our best to accommodate your request, but once the order has entered the shipping process, changes may not be possible.
Need Help?
If you have any questions or concerns about your order or delivery:
📧 Email: contact.deckza.store@gmail.com
🌐 Website: deckza.store
Our team is always here to assist you.
Note: This Shipping Policy is subject to change. Any updates will be posted on this page.